Rank Checker for Dentists

February 5th, 2010

Sausalito, CA – February 05, 2010 – PatientScout Launches RankChecker for Dentists

Everyone at PatientScout is excited to announce that we have just released an extremely helpful tool for dentists.  The tool, called Rank Checker for Dentists, shows where a dentist’s website ranks on Google search result pages.  This knowledge can be extremely beneficial because it shows how new patients might search for your website; by searching for location-based dentists, procedures, or symptoms rather that for a specific dentist’s or practice name.  The tool is also integrated with preselected keywords that are specific to the types/specialties of dentistry.  Unique lists are selected depending on whether you are a general/cosmetic dentist, endodontist, periodontist, orthodontist, oral surgeon, or a pediatric dentist.  If your website is not in the top 10 positions then you could benefit from one of our search engine optimized (SEO) PatientPortals!

Our PatientPortals are already ranked in YOUR area for dozens of keywords related to the procedures you offer and the areas you serve.  Once you lease one of our PatientPortals, we simply customize it to your practice and start sending you the leads immediately!  Beginning an online marketing program has never been easier, faster, or cheaper, so contact us today.

Rank Checker for Dentists

A Beginner’s Guide to Website Traffic

January 28th, 2010

The amount of visitors to your website is, of course, one of the most important factors in attracting new patients to your dental practice.  But once you have established a steady stream of traffic it is very important to analyze its different sources.  There are only 3 ways potential customers can find a website.  They can make a search on one of the many search engines like Google, Bing, or Yahoo, they can visit it directly by typing in its address, or they can be referred to the site via a link on another website like SuperPages or other large directories.

Search Engines

Google, Yahoo, and Bing account for 94.9% of the global search marketplace as of December 2009, with Google accounting for 85.34% of that.  A PatientScout PatientPortal’s internet reach is enormous and search engine traffic accounts for 50-80% of your overall visitors to your site.  There are literally hundreds of search terms your PatientPortal is optimized for. Your PatientPortal will be submitted along with a XML sitemap to Google, yahoo, Bing, AOL, and Ask.

Referring Sites

A referring website is anything on the Internet that links to your site.  This can be blogs, review sites, directories, local listings…anything, even if you own the website the visitor came from.  PatientScout has over 150 preexisting channel partners to facilitate your ongoing link building campaign.  This means we syndicate your name and your site’s address to create  and update business profiles on the largest and most-used directories on the internet.  These all point back to your site and help ensure constant flow of visitors, driving targeted prospects to your practice.

A link building service of this volume would normally costs thousands of dollars, but since we have automated this process and have established these channel partners it means YOU, the dentist, can realize the added value while not experiencing added expenses.  This ongoing link campaign comes standard with ALL PatientPortals.

Direct Traffic

Direct traffic is attributed directly to you because it is either people who already know your practice (and are thus returning patients), or have heard the address through offline media.  Radio campaigns or something as simple as having your web address on business cards are both ways to generate direct traffic.  This segment usually accounts for the lowest percentage of traffic to a website, that is, unless a practice is running considerable amounts of offline media like radio or television ads.

If you are looking to begin an internet marketing campaign for your practice, a PatientPortal is one of the best available tools to take advantage of Search Engine Optimization for local keywords and also for generating many inbound links.  Furthermore, our monthly traffic reports provide easy, at-a-glance statistics on how the traffic breaks down and allows for ongoing analysis of your traffic sources.

Knowing the breakdown between each traffic source can provide valuable insight into the effectiveness of your efforts in each category, whether that is SEO for targeted keywords, creating a web of inbound links, or even tracking the effectiveness of specific campaigns and marketing efforts.

Below are a few of our client’s traffic breakdowns:

Figure 1 Figure 2

If you take a look at Figure 1 you will notice that search engines account for 72.39% of all website traffic.  Figure 2 is considerably lower percentage wise, only accounting for 44.90% of overall website traffic.  Through a quick analysis however, we can see that this is not due to ineffective SEO because the number of visits from search engines is actually greater in Figure 2.  Instead, this range can be attributed to offline marketing done by that particular dental practice.  They happen to have run several television commercials and have placed their website address on their business cards and all print collateral.  Both sites have near identical referring traffic, which has been growing steadily for about a year.  Overall, they both have a very healthy traffic breakdown and appear as we would normally expect, especially with the unique marketing efforts shown by the second practice.

Local Search Maps, Reviews & Rich Snippets

January 6th, 2010

How Important are Reviews in Local Search?

Reviews are just one out of the dozens of different factors that can influence how high your business profile ranks in map listings, but it is a very important one.  A healthy quantity of reviews (good or bad) shows that there is a level of community participation with this local business, and it bolsters the credibility of that profile.  Of course, obtaining favorable map positions is a wasted effort if there are only negative reviews, so it is important for businesses to continuously ask their best customers for some kind words.

Rich Snippets – Advantage or Disadvantage?

Another advantage (when reviews are positive)  is the addition of rich snippets.  Rich snippets are best imagined as very succinct snapshots of the most important pieces of data taken from your business profile.  This data usually consists of such things as the number of reviews and the average rating, address, hours, etc.

An example of rich snippets being used in Google's search results.

Rich snippets are very much like a reward, given by Google for having numerous reviews, but what many people don’t realize is that there are other things affecting how your business profile is displayed over which you have direct control.  These aspects add flare and inspire potential customers to click your profile.  Take a look at the listings below and just think about which is more appealing?

Rich Snippets Advantage - Dr. Paul Yeager

Clearly the first listing has more visual appeal since there is a photo of the dentist, you can see his number of reviews, his average rating, and even an excerpt from a randomly selected review.  These aspects all help a profile to stand out from the blue and white coloring seen on typical listings.

PatientScout’s local maps optimization services takes all the guesswork out of our dentist’s hands.  We make sure your profile has all the relevant information needed by search engines while also including all the attractive visual aspects that potential customers want to see.  When performed properly, local maps optimization can be one of the most powerful ways to grow your practice and improve your bottom line, so contact us today to get your online marketing started.

PatientPortal Launch Phase Explained

December 22nd, 2009

When broken down into its most basic elements, a PatientPortal includes a Website, a proven Internet marketing campaign, and an unrivaled team of customer support staff and personnel.  For this post we will be examining how the launch process makes a PatientPortal unique from all other dental websites.

PatientScout begins working on Internet marketing even before there is a dentist to work with.  We accomplish this by simply launching a Website in your town.  The purpose of this is not necessarily to achieve “page-1 rankings,” but rather to begin the process of associating a website URL with both dental related terms and a geographic location.  This process would take up to a few months, whether there was a dentist on the site or not, so by beginning this process PatientScout is in a sense “taking the hit,” meaning we eat the losses so you don’t have to experience the least productive period of the website’s lifecycle.

After the launch, the PatientPortal is ready to be leased to one of our dentists.  We take the website and customize it for his or her practice based on procedures and specialties the dentist wishes to highlight.  This customization also includes additional elements like dentist and staff biography and pictures, smile gallery of work performed, patient testimonials, etc.

Once the personalization has been completed the Website is then “reintroduced” to the search engines, meaning that we submit it to be re-scanned for vital information.  The search engines will notice the key features (that were previously absent) such as your name, your address, practice name, etc.

As this is happening, the search engines are also checking other sources to verify that your business data is correct.  These are called content partners and are made up of large, often directory or review style sites such as Yelp, Superpages, CityPages, YellowPages, etc.

Incorrect business data on these content partner sites can be detrimental to an SEO campaign because extremely mixed messages are being sent to the search engines.  This may result in duplicate listings, partially correct data, or completely incorrect data.  PatientScout “cleans up” this data by going to the originating sources, the ones that even the content partners are using to get their data.  These are the large data companies like infoUSA, Acxiom, Hoovers, etc.  We re-submit your data to these sources, which in turn is picked up by the content partners (review sites and directories) who fix their own incorrect listings.  When Google and other search engines crawl these sites and see multiple listings across multiple directories with the same data, it sends a very clear and message that this is in fact a dentist’s website, and will also give the portal more credibility in the local marketplace, meaning the keyword rankings for dentistry related terms will begin to improve.

Long Tail vs. Short Tail SEO

December 16th, 2009
One incredibly important aspect to understand about internet marketing, especially as it applies to dentists, is the difference between “long tail” and “short tail” keywords.
The basic concept is that an internet search containing more adjectives (describers and modifiers) results in a much more targeted and qualified visitor.
In dentistry, the traditional way to target keywords is by using the old formula of occupation and location, meaning the term most targeted is typically ‘YourCity Dentist.’
But any webmaster who evaluates search trends will tell you that while those top terms do bring in more traffic than any other single keyword, MOST of the site’s traffic is generated from the many long keyword combinations that only receive a few hits a month.
That’s because people who are looking to improve their smile cosmetically, those who have a broken tooth or restoration, or those who are looking up symptoms are not just searching for YourCity dentist, they are doing research and searching very specific, very long keyword strains like ‘dentist in YourCity who can fix a broken bridge.’
So if we know that long tail keywords account for more traffic than those “top earners”, how is it that they are actually more valuable as well?  Well this can be understood, and is especially applicable to dentistry, because long tail terms produce traffic that can be assigned a quantified value.
Think about the difference in what a patient might spend after searching ‘YourCity dentist’ (which could be any procedure), and one who typed in ‘dental implants in YourCity’.
Undoubtedly, a dental implant case is much more valuable than just an ordinary dentist search.
Specifically targeting long tail terms based off procedures and services you offer is an easy way to generate much more traffic to your site, and is also the most powerful way to make sure that traffic is targeted and qualified.
PatientScout has made long tail optimization for dentists easier than ever before, and in fact there is likely a PatientPortal in your location that already ranks for hundreds of these terms.  When you lease a PatientPortal these terms are then customized to your practice and all leads generated are diverted to your office.  Contact PatientScout today for more information on leasing a PatientPortal in your location.

One incredibly important aspect to understand about internet marketing, especially as it applies to dentists, is the difference between ‘long tail’ and ’short tail’ keywords.

The basic concept is that an internet search containing more adjectives (describers and modifiers) results in a much more targeted and qualified visitor.

In dentistry, the traditional way to target keywords is by using the old formula of occupation and location, meaning the term most targeted is typically ‘YourCity Dentist.’

But any webmaster who evaluates search trends will tell you that while those top terms do bring in more traffic than any other single keyword, MOST of the site’s traffic is generated from the many long keyword combinations that only receive a few hits a month.

That’s because people who are looking to improve their smile cosmetically, those who have a broken tooth or restoration, or those who are looking up symptoms are not just searching for YourCity dentist, they are doing research and searching very specific, very long keyword strains like ‘dentist in YourCity who can fix a broken bridge.’  For example, over a period of 30 days a Vail Dentist had 104 different keywords that resulted in hits to her site, and all but 10 of those were long tail keywords.

So if we know that long tail keywords account for more traffic than those “top earners”, how is it that they are actually more valuable as well?  Well this can be understood, and is especially applicable to dentistry, because long tail terms produce traffic that can be assigned a quantified value.

Think about the difference in what a patient might spend after searching ‘YourCity dentist’ (which could be any procedure), and one who typed in ‘dental implants in YourCity’.

Undoubtedly, a dental implant case is much more valuable than just an ordinary dentist search.

Specifically targeting long tail terms based off procedures and services you offer is an easy way to generate much more traffic to your site, and is also the most powerful way to make sure that traffic is targeted and qualified.

PatientScout has made long tail optimization for dentists easier than ever before, and in fact there is likely a PatientPortal in your location that already ranks for hundreds of these terms.  When you lease a PatientPortal these terms are then customized to your practice and all leads generated are diverted to your office.  Contact PatientScout today for more information on leasing a PatientPortal in your location.

Local Search Maps and Dentists

December 14th, 2009

In 2008, the major three search engines (Google, Yahoo, and Bing) began displaying a special module atop their search results for searches that included a location, such as “Dentist Windsor, California” or “Santa Rosa Cosmetic Dentist“.  This new feature has since been refined to either 1, 3, or 7-Pack local listings, and have provided a completely new path for potential clients to find local businesses. Take a look below to see what these local listings look like.

“Each month, over half a billion people search Google for a
local product, service, or destination
.” - David Mihm

Google Local Search Results:

Dentist Windsor, CA (Google)

Yahoo Local Search Results:

Dentist Windsor, California (Yahoo)

Local search is proving to be an ever-increasing trend, as consumers looking for business information, hours of operation, photos, videos, or even customer reviews can now find everything they need right at their fingertips.  Having a well optimized map listing can help you stand out against competitors and it can mean the difference between booking that appointment or not.

But the benefits are not simply that you appear in the map, because having a well optimized map listing can translate into improved rankings organically as well. Take a look at the screenshot below and see how Dr. Mitchler has conquered both the local maps and the organic listings for a Dentist in Windsor, California.

Local Maps and Organic Listings

If you want to find out how PatientScout can benefit your dental practice please give us a call today at (888) 342-1492.

Website and Local SEO, A Winning Combination

December 11th, 2009

Local Search Engine Optimization - Standing Out

In this day and age, a website is a ‘must have’ for businesses if they wish to appear modern and professional, but if your only goal is to have an address to place on office stationary and business cards (there are thousands upon thousands of fine web designers who can do just that), then you are really missing out on the most valuable function of a website–marketing. Using a website’s ability to actively reach target clients and generate new business is seen by the nation’s top marketers as the most cost effective form of advertising*. (Forbes 2009 Ad Effectiveness Survey) This is especially true for dentists, as just a single new patient can be worth thousands on the first visit and tens of thousands over their lifetime. Furthermore, as dental related searches continue to increase month to month this is one of, if not the fastest growing segments from which new patients are found. The key for dentists is to capture these searches, making sure prospective patient find YOU when they go online to find a dentist in their area.

A website without local search engine optimization is like a department store without doors, windows, or even a sign–potential customers may know you’re there and they may be looking, but they’ll never find you. To gain this visibility, a website must be paired with a sound internet marketing strategy, meaning a thought out campaign to target relevant keywords in your area, and a continued effort to increase these rankings. This is where PatientScout’s PatientPortal comes into play, because we have made this process easier and more affordable than ever before. We have already started the campaign and are simply waiting for you to join us! A beautiful website (portal) is already running and generating new dental patient leads in YOUR area. These portals (once you lease one) are customized to your practice to include biographies of you and your staff, smile gallery to showcase your work, testimonials to show prospective patients, and a whole slough of general information to better inform internet searchers about your dental practice. A PatientPortal’s features don’t end there, we also syndicate your practice’s information across hundreds of industry related websites and geodirectories to build a strong link campaign, raising your website in the rankings and map listings.

We have taken the guess work and cost out of dental internet marketing and made it obtainable for any sized practice. Our PatientPortals include:

Until now building a Website was a complex enough task but to add an internet marketing campaign onto that would usually make it an expensive nightmare. PatientScout’s PatientPortals have a head start on your competition since they are:

  • Already established in your area
  • Ranked on popular search engines for local search terms pertaining to your business
  • Visible, so you can see the site before you lease it
  • Guaranteed to bring you new patients or the next month is FREE

Choosing the Right Dental Domain Name

November 16th, 2009

dental-domain-name

  1. Brainstorm top keyword choices
    Write down your top 5 or so key business keywords.  Start adding simple prefixes and suffixes to your keywords.  For example if you are a dentist who specializes in cosmetic dentistry procedures your keywords could be something like this: dentist, cosmetic dentist, cosmetic dentistry, and smiles.  Now you are going to want to take your geographic location and incorporate that into your keyword choices. For example, if you are located in San Francisco your domain choices now look something like this: SanFranciscoDentist.com, SanFranciscoCosmeticDentist.com and so on.  Just fool around with them until you find an available domain name.
  2. Make Sure your Domain Name is Unique
    If you don’t do your market research before choosing a domain name you can end up with a gigantic mess on your hands.  For instance, if there is a dental practice with the domain name SanFranciscoDentalCare.com you don’t want to get the domain name DentalCareSanFrancisco.com.  When someone is telling you to visit their website unless they type in the URL, the search results can bring back your competition’s website instead of yours. Make sure to research your market before settling on a domain name.
  3. Only Purchase a Dot-Com if Available
    Even though i showed you above that there are numerous gTLD domain names, the Dot-Com is always your best bet.  It is most widely recognized by almost everyone.  Google, Yahoo, and MSN/Live usually do not weight your domain selection as long as it is a gTLD.  The advantage to selecting a Dot-Com is that almost every person assumes when you tell them a web address that it is a Dot-Com and you could be sending very valuable traffic to your competition.  When in doubt purchase the Dot-Com and your secondary selection.  Set-up a 301 redirect to your secondary domain name if you would like.  A fine example of this is Wikipedia.  Go type in Wikipedia.com and you will notice you will be redirected to Wikipedia.org.
  4. Make Your URL Easy To Type
    If your customers and clients cannot spell or remember your domain name then your marketing efforts are failing.  URLs should be memorable and easy to type.  It is stated that the letters to avoid are “q, z, x, c and p”.  The reason that these letters are said to be excluded from the domain names is due to their placement on the keyboards.
  5. Make it Memorable
    Both word of mouth and dominance marketing rely on having your domain name be easy to remember and capitalizing on keywords in your URL.  Make it rhyme, alliterations, play-on-words, just KIS (Keep it Simple).  Just remember that this is your online identity and will be used in your print collateral and on practice signage.
  6. Keep the URL as Short As You Can
    The industry number that I have been hearing is 25 characters excluding your suffix.  Try not to exceed that limit for numerous reasons, the URLs get harder to remember and the harder to fit on business cards, letterhead, etc.  In the dental world you want your URL to be as short as you can but still contain valuable keywords, such as location and occupation.
  7. Set and Meet Goals and Expectations
    When you tell someone to go visit your website, you do not want to disappoint them.  If they can guess what contents your website has before ever visiting it then you have successfully completed your goal.  Try not to mislead them.  By meeting this goal you will need far less branding for people to recognize the URL.
  8. Avoid Copyright Violations & Infringements
    Just take a look at copyright.gov before you purchase your domain name.  This is so you don’t get sued and loose all the hard time, work, and money vested into your website.  It is a simple thing to do that can save you a ton of heartache down the road.
  9. Set Yourself Apart With Your Brand
    You can use a unique nickname or alias for your website like WebMD.com or FreeCreditReport.com.  They accomplish the goal of letting your audience know what it is you do with out them ever having to visit your website.  Dental examples like ‘VailVeneers.com’ or ‘CelebrityDentist.com’ are great URLS since they let your audience know exactly what procedures and service areas your cater towards.
  10. Exclude Hyphens and Numbers
    When you add hyphens and numbers to a domain name it makes the domain name very hard to verbally say and remember.  There are always exceptions to this rule like ‘1800Dentist.com’, that URL is also their company name and is exceptionally simple to remember.  Even though you can still optimize the websites, hyphens add a whole level of complexity since you have to tell some one that your website is San Francisco Hyphen Dentist dot com.
  11. Don’t Follow Latest Fads and Trends
    Try to stay away from the latest trends like odd misspellings, using words like top, best, hot, my, free, etc.  Even though there are numerous well optimized that contain two hyphens like www.dental–implants.com.  I would not recommend ever using a domain name that contains 1, let alone 2 hypens.  They are very hard to remember and say, and in the SERP results they just look plain wierd.
  12. Research Available Domains Using the Latest Tools
    AJAX domain selection tools are the latest and greatest as far as saving time.  They instantly will let you know if a domain name is available everytime you enter a new character. Take a look at the ones below.